We're Here to Help

Real people, real answers. Whether you have a product question, need technical support, or just want to talk grain โ€” we're happy to hear from you.

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Call Us

330-621-3057
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Email Us

Info@EMSAgSolutions.com

We respond same business day

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Our Location

Wooster, Ohio 44691

Wayne County, Ohio

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Frequently Asked Questions

Quick answers to the questions we hear most often. Don't see yours? Just give us a call or send an email.

Do you ship internationally?+
Currently we ship via UPS within the contiguous United States only. We do not ship internationally at this time. If you are in Canada or another country and are interested in our products, please contact us directly at Info@EMSAgSolutions.com to discuss options.
Where are your products made?+
Every EMS Ag Solutions product is handmade in our facility right here in Wooster, Ohio. Each unit is assembled, inspected, and packaged by our own team before it ships to you.
What materials can the tester measure?+
Our moisture tester works with a wide range of agricultural commodities including corn, wheat, rice, soybeans, dry beans, hay, silage, forage, sunflower, nuts, seeds, sorghum, wood chips, and more. Contact us if you have a specific commodity in mind and we can advise on recommended drying times.
How do I calculate moisture percentage?+
The formula is: Moisture % = ((Wet Weight โˆ’ Dry Weight) รท Wet Weight) ร— 100. Download our free Moisture Content Worksheet for a guided, step-by-step walkthrough of the calculation. It's designed so you can print copies and fill one out at the bin for every test you run.
What voltage does the tester require?+
The EMS crop moisture tester operates on standard 110V / 60Hz โ€” the same outlets found throughout homes, shops, and barns across the United States. No special wiring or adapters are required. Just plug it into a standard wall outlet and you're ready to go.
Can I buy replacement parts?+
Yes โ€” we sell every replacement part separately so your tester keeps working for decades. Available replacement parts include: Specimen Container, Replacement Power Cord + Clip, Replacement Thermostat, and Replacement Digital Scale. All are available on our Products page.
How long does a drying cycle take?+
The built-in timer is adjustable from 0 to 60 minutes. Recommended drying times vary by crop type and sample size โ€” specific guidance is included in the Instruction Booklet. As a general reference, most corn and soybean samples test well in the 30โ€“60 minute range depending on initial moisture level.
How do I get technical support?+
For technical support, call us directly at 330-621-3057 or email us at Info@EMSAgSolutions.com. You can also download the Instruction Booklet โ€” it covers setup, operation, troubleshooting, and recommended drying times for common crops.

Helpful Resources

Download these free guides โ€” available any time, right from this page.

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EMS Instruction Booklet

Complete operating guide including setup, drying times by crop, and troubleshooting tips.

Download PDF →
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Moisture Content Worksheet

Printable data sheet that guides you through the full moisture percentage calculation step by step.

Download PDF →